Get paid faster: invoicing and chasing overdue payments in Ireland
4 min read · Last reviewed July 2026 · Always confirm current rates on revenue.ie
The job's done, the customer's happy — and you're still waiting on the money three weeks later. Cash flow, not profit, is what sinks small trades businesses. Here's how to get paid sooner.
Invoice the day you finish
The single biggest lever is speed. An invoice sent the day the job finishes gets paid far faster than one sent at the weekend when you finally sit down to the paperwork. Send it from the van before you start the engine.
Set clear payment terms
Put the terms on the quote and the invoice — for example "payment due within 14 days". People pay to a deadline; a vague "thanks" gets ignored. For bigger jobs, take a deposit up front and stage payments against milestones so you're never carrying the whole cost.
Chase early and consistently
Most late payment isn't refusal — it's drift. A polite reminder the day an invoice goes overdue, then a firmer one a week later, clears the vast majority. The trick is doing it every time, not just when cash is tight.
Grafta does the chasing
Grafta flips invoices to overdue automatically and nudges you the moment one needs a reminder — with your bank details already on every invoice so there's nothing stopping the customer paying.
You're entitled to charge interest on late payment
For business-to-business debts, Irish and EU late-payment law entitles you to statutory interest plus a fixed compensation amount when a customer pays late — you don't have to have it in your contract. Many tradespeople never use this, but simply mentioning the right on your invoice can be enough to move a slow payer.
How the interest is calculated
Statutory late-payment interest is set at the European Central Bank reference rate plus 8 percentage points, and the reference rate is fixed twice a year (1 January and 1 July). On top of that you can claim fixed compensation (a tiered amount that rises with the size of the debt). Check the current reference rate and compensation tiers on the government's late-payment guidance before quoting a figure to a customer.
Make it easy to pay
- Put your bank details (IBAN) on every invoice
- Send the invoice by whatever the customer actually reads — WhatsApp, email or text
- Give one clear total and due date, not a wall of numbers
- Follow up the same way you sent it
Sources
- Citizens Information — search “late payment in commercial transactions”
- S.I. No. 580/2012 — Late Payment in Commercial Transactions Regulations
This guide is general information, not tax or legal advice. Check your own situation with Revenue or an accountant.
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